Shipping policy
Shipping Policies:
Please note: Due to COVID-19, shipping may be restricted to certain regions, and expect additional days for delivery.
STORE POLICY: We charge shipping for our customers as our prices are uniform globally with a standard INR price.
Our (INR) prices are uniform across the globe, and only (real-time) exchange rate applies for non-INR currencies. We charge shipping for different regions, so that item prices are the same for all customers. Please see the pricing policies for details.
For orders within INDIA -
- We charge a flat shipping fee as follows:
- For apparel, accessories, jewelry, and some gift items, shipping within India are free on purchases above INR 10,000, irrespective of the number of items bought.
- For purchases below INR 10,000, the flat shipping charge is INR 100.
- We offer free shipping from time to time as discounts.
- For specific collections such as fragile items, delicate gifts, items requiring special handling, heavier items will be charged accordingly, and will be shown on the shopping cart during checkout.
- Once an order is received, it is processed within 2-3 business days and shipped within 5 to 6 working days. Exceptions are mentioned explicitly in the product details.
- We deliver to the address indicated on the orders. In case of any changes, please let us know immediately before shipping. In case of modifications, kindly drop us a mail at gallery.indus@gmail.com within 2 hours of placing the order. Once shipping is initiated, requests can’t be redirected.
For orders outside INDIA (INTERNATIONAL) -
- Most of the items are shipped from India. We charge a standard flat shipping charge per order for shipping anywhere outside India. The rate is currently set at INR 2,000, irrespective of the number of items picked.
- Time to time we offer free-shipping discounts.
- We ship via DHL, FedEx (shipping from India), and if feasible USPS (within the United States, and parts of Europe).
- Once an order is received, it is processed within 2-3 business days and shipped within 7 to 8 working days. Exceptions are mentioned explicitly in the product details.
- Any custom charges have to be borne by the customer (E/I licenses is our EIN in the US - 83-0999325)
- We deliver to the address indicated on the orders. In case of any changes, please let us know immediately before shipping. In case of modifications, kindly drop us a mail at gallery.indus@gmail.com within 2 hours of placing the order. Once shipping is initiated, requests can’t be redirected.